The small type: If you’re searching for a unique gemstone or unique anniversary gift, Leibish & Co. has a robust inventory of top-quality, colourful, and conflict-free expensive diamonds and gemstones. The family-run company was functioning online since 1998 with your own touch which has won perform business the world over. Leibish & Co. allows you to buy free rocks or even utilize the free “Design a” tool to create your perfect piece of jewelry alive. With many years of expertise and solid craftsmanship under the gear, Leibish & Co. is on the verge of increasing its supply to watches alongside extras.
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When Leibish Polnauer founded 1st on-line diamond business in 1998, it took almost a full time to upload one picture and information to his web site â but he was a visionary just who watched possible inside the fledgling realm of e-commerce. “as he views the potential in a notion, he can do everything within his capacity to advance along with it,” mentioned Benji Margolese, Director of Content Marketing for Leibish & Co.
Leibish created an effective, family-run procedure along with his spouse and kids offering in leadership jobs. They have grown a successful online business with offices positioned across the world. Leibish & Co. is a leader in distinctive coloured expensive diamonds and gems which happen to be hard to find elsewhere. The diamonds will also be conflict-free, that will be a significant factor for a number of customers.
“men and women come to all of us because they look for something somewhat different, something more unique than what everybody else has actually,” Benji mentioned.
While Leibish & Co. supplies top-quality standard expensive diamonds, the company focuses on colorful, unique precious jewelry. Whenever requested exactly why the business features this type of a high consumer return price, Benji quickly pinpoints the main reason.
“It’s a mixture of excellent services and products, fantastic service, and precious jewelry crafted to the greatest degrees of excellence,” the guy mentioned. “The precious jewelry we make just isn’t your everyday, mass-produced sorts of item. Each piece is actually custom-made to completely suit the diamond or gemstone chosen by the customer.”
A household Affair With Personal Service
Leibish & Co. is actually a genuine family business, with Leibish’s nearest and dearest playing key functions from inside the business.
Leibish serves as creator and chairman associated with the business, while his partner, Rosi, could be the business’ Activities Manager. Their particular eldest child, Chavi, functions as top honors Jewelry Designer â and is an enormous responsibility since custom jewellery makes up above 50percent with the businesses business, Benji mentioned.
Leibish’s eldest son, Yossi, may be the CEO of Leibish & Co. Another daughter, Shmulik, that is a graduate associated with the Gemological Institute of The united states, is the fundamental Diamond Buyer for the company. “Shmulik is, honestly, certainly a lot of gifted color diamond experts in a,” Benji stated.
Leibish’s son Itzik will be the organizations COO and operates the ny company on Fifth Avenue. Yoni, that is the youngest of Leibish’s five young children, could be the businesses CFO.
“among the longtime members of the group, i will tell you that, although there is not any relation, they start thinking about me personally, and others, element of their family,” Benji stated. “everyone bring our very own knowledge with the business, but collaborate to consistently develop the organization.”
Customers are in addition addressed like family members at Leibish & Co., where the business invests electricity into individual service and sales. “have you ever managed one specific broker, for example, that’s the exact same person you can expect to constantly cope with, no matter what you will be phoning or creating in about,” Benji said. “do not trust passing consumers around to different departments when they’ve a question or particular concern they want to handle.”
Consumers originate from all around the World
Leibish features some several types of consumers: discover buyers, just who mainly shop through the internet site, retailers, and people in the trade business, exactly who usually look at the organizations main practices in ny, Israel, and Hong-Kong.
Nearly all Leibish & Co.’s clients are through the United States. Its then top audience is actually Canada, followed by the United Kingdom, Australian Continent, Hong-Kong, additionally the remainder of Europe.
Customers at every stage of life store at Leibish & Co., though the majority are between your centuries of 35 and 54, Benji stated. Furthermore, the organization garners approximately 300,000 site visits each month â and helps to keep almost all of their customers coming back.
“With over a 70% return buyer score, we stay one of the most popular businesses in our market,” he said.
Colourful Diamonds & Gemstones With a “Design your personal” Option
Leibish & Co. stocks high-end precious jewelry, but also keeps inventory versatility, specifically for internet based clients, Benji mentioned. The firm sells numerous loose expensive diamonds and precious gems, but their crucial products are customized precious jewelry creations.
“We hold big number of multicolor diamond and gem stone jewelry, with some on the rarest shades actually ever observed,” he stated. “the audience is known well by all of our bread-and-butter products â yellow diamond and red diamond involvement rings. However, we offer expensive jewelry of almost every tone, and precious gemstones â including sapphires, emeralds, and rubies. We offer jewellery constructed with colorless expensive diamonds, too, but the knowledge is within the world of shade.”
For clients with one thing in mind and want assist rendering it a reality, Leibish & Co. supplies a “Design your own personal” jewellery device, which Benji mentioned is its most widely used product.
“Obviously, when looking for a unique piece, individuals usually want particular stones and placing designs they’ve already fallen crazy about,” the guy stated. The “Design yours” device allows consumers to build a piece making use of the material, placing, and steel of the choice.
“It allows them to deliver their unique fantasies alive â with the knowledge in craftsmanship,” Benji informed us.
Accessories & brand-new Online Tools in Store for Leibish & Co.
As it looks toward the long run, Leibish & Co. is actually gradually shifting toward higher-ticket products and product variety. The firm seems comfortable branching over to new products as a result of the commitment and passion it pertains to finest its recent productions.
“we’ve got talked about launching numerous accessories â eg luxury watches, handbags, as well as pens,” Benji mentioned. “But we chose to hold back until we initial perfected our very own major type of item, basically expensive jewelry.”
Leibish & Co. is searching for ways to carry on mastering its common web site, too. A good way it intends to enhance their on the web knowledge is through bringing in enhanced truth attributes, that’ll offer digital shoppers a lot more of an in-store knowledge.
As a company along with its roots in colorful diamonds and ecommerce, Leibish & Co. continues to innovate in a traditional sector which views modification due to the fact exception, not the rule.
